Shipping policy
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We are currently shipping anywhere in the USA.
All orders are shipped within 48 hours Monday–Friday, 8am–5pm PST. Orders ship from Santa Barbara, Ca. Please refer to your tracking # provided by the shipping carrier once you've placed your order.
Returns and exchanges
At the moment, Nectura does not accept returns. However, if you are unhappy with your purchase for any reason, please email info@nectura.com within 30 days of your order detailing your dissatisfaction and we will do our best to make it right.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.